About Total Support Center
Our Computer Support Specialists:
Our Computer Support Specialists are the heart and soul of Total Support Center.
When you call to get help with a computer problem, you have immediate access to expert, friendly and patient computer help—24 hours a day, 7 days a week!
In addition to strong technical backgrounds, all of our computer support specialists must successfully complete an intensive 2-week training curriculum before they ever answer a call. We also require our staff to be re-certified on an annual basis to ensure they remain up to date in an ever-changing environment.
Total Support Center's Support Specialists…
- Treat you with the utmost professionalism
- Take Price in all their services
- Are highly skilled, educated and experienced
- Provides world-class customer satisfaction
- Remain current with the latest technology
- Explain technical issues in plain English, with no jargon
- Are 100% focused on helping you fix your computer problems
Our Onsite Service Engineers:
For those require onsite service we have over 4,000 technicians available to cover the entire United States and parts of Canada. There is a Total Support Center technician within a 60 minute ride of 93% of the population of the US. We test and qualify each and every one of our technicians to meet our high standards.
Our Management:
The management of Total Support Center has hands-on experience with the repair and support of all brands of Personal Computers. This “down in the trenches” experience gives our managers an insight into what our customers and technicians are experiencing. Our managers have a total of over 35 years experience in the computer repair and support industry.
Our goal is to provide the very best support for our customers Within their budget. Please call us at any time that we might be of help.
Sincerely
Thrifty Capstone Business Services Inc
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